Contact us

30-minute site visit · no deck, no proposal

Tell us your line scale, tact, and defect mix. An engineer will come back within two business days.

Fill in your requirements — engineer replies within 24 h

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Preferred contact method

Four ways to reach us

WeChat Official Account

Xinlin Tech (search to follow)

Follow the official account and message 'FactoryOS + your company'. Response within 24 business hours.

Email

xinlinkeji666@163.com

Reply within 24 business hours

Hotline

+86-400-666-2906

Workdays 9:00–18:00 China time

Site visit

Engineers from Guangzhou / Foshan / Zhaoqing — nationwide on-site

30 minutes on the line — no deck, no proposal, just the facts

Frequently asked questions

How quickly will I hear back after submitting the form?

An engineer will reach out within two business days using the contact method you chose. For urgent matters, add us on WeChat or call directly — mention 'line inquiry' for priority handling.

What does a site visit or POC actually look like?

Three steps: (1) 30-minute on-site survey — we look at line tact, defect types, and PLC interfaces; (2) we produce a free technical feasibility report; (3) after agreeing on POC scope, KPIs, and refund terms, we sign and deliver within 6 weeks. No slide decks — we talk about your actual line.

How is data security handled? Does data leave the plant?

FactoryOS runs inside the plant's OT network. Data physically never leaves. IT and OT are isolated via a one-way diode — only configuration updates can enter. Production images and batch records stay on the local server. Data ownership, model weights, and source-code escrow are all written into the contract.